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Thanks for that very helpful response. I havent been able to find a place to order parts from. I thought you had to be an authorized dealer. i have a service guy coming out to fix it, but in the back of my mind am thinking if there is some way for me to fix it Thanks

I have a creaser spring that looks warped and bent on the non operator side of our Duplo 618 and its now only creasing halfway. I have no idea how that happened. Does anyone know if there is a fix for this or if anything can be done? Thanks

Penny, this is a good idea that I will try if i can but the problem may be that my Konica C4065 is basically printing very close to its printable area already with it centered and with bleed included. It starts to print with poor quality when i get too close to the margin, but I will see if i...

That makes sense and seems to describe exactly what is happening. Playing with the skew helped but did not eliminate the issue. Wonder if anybody has a solution for this or if Duplo is aware

I recently bought a Duplo 618 and its been great. Haven't had any issues with cutting postcards or business cards. I am now trying to cut 2up 9x12 cards on 13x19 350gsm paper and the cut is not straight. It almost looks wobbly. Its definetely not a straight cut. I don't understand what is...