Acrobat 8 Distiller Error Message Help

[vebeckham]

I am using Acrobat 8 Professional and every time I convert a PS file to PDF in Distiller, I get the following message in a pop-up window:

Connection Failed - The server may not exist or it is not operational at this time. Check the server name or IP address and try again.

I click OK on the pop-up and the file is then converted to PDF.

I have searched for answers on fixing this, but I am not having any luck.

Does anyone have a suggestion on how to make this go away?

Thanks.

 

[DavidMa]

Are you using Quark?
are you making the .ps file with OPI comments?
If so, it may be trying to connect to your server to find the image files. Re-create the .ps with with OPI turned off and see if that fixes it.

If not, re-post and we'll search for more answers.

 

[vebeckham]

OPI appears to be turned off, as the OPI selection drop down box is grayed out with include images showing in the window.

 

[CGUK]

Are any of the linked images on another server or are they on your local machine?
If on a server and you use a PC server but a Mac to do your design then it could be that the files are referenced using a different protocol like AFS or SMB and then when you click ok the files are found using a standard TCP/IP connection.

Try doing a collect on the file (after doing a Usage) and then postscript it from the local machine.