Acrobat X help

[oxburger]

Can anyone explain why this keeps popping up when trying to open a pdf? and more importantly, how to make it stop?

 

[kyle]

I've never seen that one. There are some things Acrobat does routinely but doesn't tell you about unless they take a long time. I would try disabling javascript in case document-level or application-level code is doing something (javascript can present those progress bars). If that doesn't stop it, I would suspect it to be an Acrobat function that takes a long time on that PDF (unless it happens with all PDFs).
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[Dov Isaacs]

Does this happen with every PDF file or just one or a limited selection of PDF files?

If only one or a limited selection, could you please post a sample that we can examine. This is obviously not normal behaviour!

- Dov

 

[PricelineNegotiator]

Can anyone explain why this keeps popping up when trying to open a pdf? and more importantly, how to make it stop?

Just let it finish searching spots. People are so impatient these days.

 

[prepressdork]

I'm using XI and have seen this on a few PDF files. I just let it finish.

I take it this is happening on every PDF you open?

pd

 

[oxburger]

It also does "retrieving traps" and "trap zones". It's not noticeable on small files, but when I generate 5,000 to 10,000 page pdfs, it really slows down.

 

[prepressdork]

Do you have a custom trapping plugin installed? If you don't use it, maybe uninstalling the plugin will eliminate the issue?

pd

 

[oxburger]

Do you have custom trapping plugin installed? If you don't use it, maybe uninstalling the plugin will eliminate the issue?

pd

That was it. The Apogee Trap Spotter plugin.

Thanks.

 

[prepressdork]

Woohoo! Glad it worked

pd