AGFA 44s Imagesetter Polarizer Jam

Hello all,

While working on our machine, we started it up and everything went as normal, but when we looked at our software to see if it was accepting the films to output them, it gave a "Polarizer Jam". We've never seen this type of error so we are completely unsure of what is causing it and with little online help that is of current times, we're in the dark.

Any help is appreciated, thank you.
 

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The polarizer is a rotating wheel reducing the laser beam intensity according to the exposure level required. This disc is part of the Spot Generation Module on the carriage and not easily accesible. It seems the motor or polarizer sensor has a problem. Haver you tried restarting the imagesetter.
 

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