Aleyant Implements 24/5 Customer Support


Staff member
Aleyant—a provider of Web-to-Print & workflow software—has implemented global customer support, available 24 hours-a-day / 5 days-a-week, around the globe: from 5 PM-US Central Time Sunday to 5 PM-US Central time Friday. Prior to January, support was only offered during business hours in the Asian Pacific, European & North American regions.

With Aleyant’s new 24/5 customer support program, support operates as a single worldwide team, with ticketing operated out of a centralized cloud-based server, rather than independently operated on regional servers. Teams around the globe are enhanced to better address each region’s needs, including faster response times and greater language flexibility.


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