We're having a problem that the trueflow guys aren't helping with.
They haven't even gotten back to me to say there's no solution, and
they're normally a great support team. I don't mean to insult them, this must have them stuck,
or they don't want to change anything; I don't know.
Here it is:
We just started CIP3, TF's version. When we send it out the the Heidelberg
software it doesn't go into the right columns and doesn't give us other info.
Here's what we get: "job name" and "date"
What the column are: status/job#/sheet name/job name/creation date
We ran a huge job last week; they couldn't tell what form they were choosing
by the name. They had to look at the preview.
Has anyone found a code they're using? we use %j%o%F.ppf
Anyone? Is anyone using a third party company?
thanks
They haven't even gotten back to me to say there's no solution, and
they're normally a great support team. I don't mean to insult them, this must have them stuck,
or they don't want to change anything; I don't know.
Here it is:
We just started CIP3, TF's version. When we send it out the the Heidelberg
software it doesn't go into the right columns and doesn't give us other info.
Here's what we get: "job name" and "date"
What the column are: status/job#/sheet name/job name/creation date
We ran a huge job last week; they couldn't tell what form they were choosing
by the name. They had to look at the preview.
Has anyone found a code they're using? we use %j%o%F.ppf
Anyone? Is anyone using a third party company?
thanks