CTP-naming problem with installation of MetaDimension

[XFX]

Hello,

I have a problem with the installation of the MetaDimension printing software. Regarding your experience, I hope you can help me save a local business with its old CTP (still running Windows Server 2003).

The problem : in the picture, you can see the difference of naming between the name included in the USB key and the default naming configuration at installation.

The context : the main Dell Server has a faulty RAID controller which can't rebuild the RAID with "new" disks. So I looked up for machines with a PCI-X port for the LVDS card (I discovered the difficulty of Heidelberg hardware at the same time). Now I have a Dell Workstation T7500 running Proxmox virtualization with the ability to access the PCI, well recognized as Heidelberg hardware, and the USB key is also see correctly in the virtual machine (licence is accessible and enabled). The configuration was restore with Heidelberg software utilities. I followed all the steps of the official manual for the installation of MetaDimension softwares.

I hope you can help me and I look forward to hearing from you soon.

Best regards,

Xavier

 

[workflowmaster]

Look into License Manager - have you assigned MetaDimension licenses to the correct computer name?

 

[XFX]

The Licence Manager has not much options : I can only see the licence included. I also can only change the Licence number. Any other idea ?

I'm looking to modify Heidelberg configuration files in C:\Program Files\Heidelberg\* and also values in regedit.exe, but it doesn't stay after a reboot.

 

[Ashok Taneja]

I can check online
If you wanna I can support from India and after checking I will confirm you the problem but it is chargble and timw required is 1-2 hour .
If ok please reach me +919818492864 whatapp