Got the plain jane HP 130 for FREE using HP Purchase Edge points, in Oct 2008. I had to buy and install the paper cutter($35), have our Building Maintenance fabricate a roll holder(free) and it works pretty good. Sometimes very difficult for me to load paper, but only because of limited space and it's on a taller cabinet, and i have to get on a stool and lean over the back to feed the paper in. Sometimes I think it is a art, one day I can change the paper and get it to feed the first try, next time it could take 45 minutes. I don't have picky customers, they are happy to get a poster and don't care about perfect color, for the most part. I have 550 posters printed since most 24" x 36", even done a few banners. I have only replaced a couple of the print heads, and agree you order when you need them and they are easy to replace. The ink last alot longer than my HP desktop and is cheaper. My printer can sit for a month in between jobs and I don't have any problems. For my price it's a great printer. Would probably get another again, just don't print enough to pay the big prices for speed, ect.