kdw75
Well-known member
We recently lost a client that we had been dealing with for 3 years. They didn't do a whole lot of printing, but it was regular. We had always gone out of our way to be helpful and work with them, and their advertising agency, but the ad agency never deals with us for anything else. At the insistence of this client the ad agency had dealt with us over the years though.
One of the regular jobs we did was 11,000 4/4 fliers on 100# gloss text, creased and letter folded. Then they wanted them delivered to 3 different locations in a 80 mile radius, and they had to be delivered on different days. We had been doing this for just over $900. They placed the order with us as usual, but then called back the following day and cancelled it. After asking why, the ad agency told me that they had found another printer that would do it for about $500. I then contacted the woman at the clients office who we had dealt with, and after apologizing and thanking us for how much we had catered to them over the years, they just couldn't overlook such a huge savings, and that they had made the decision to move to that printer for all their projects.
This smells fishy to me. I really can't imagine anyone doing it that cheap. They are fanatical about color accuracy as well.
One of the regular jobs we did was 11,000 4/4 fliers on 100# gloss text, creased and letter folded. Then they wanted them delivered to 3 different locations in a 80 mile radius, and they had to be delivered on different days. We had been doing this for just over $900. They placed the order with us as usual, but then called back the following day and cancelled it. After asking why, the ad agency told me that they had found another printer that would do it for about $500. I then contacted the woman at the clients office who we had dealt with, and after apologizing and thanking us for how much we had catered to them over the years, they just couldn't overlook such a huge savings, and that they had made the decision to move to that printer for all their projects.
This smells fishy to me. I really can't imagine anyone doing it that cheap. They are fanatical about color accuracy as well.