Epson S30670 print problem

All was going fine a couple of weeks but suddenly, I get very poor quality specialy with the text.
the fonts looks like i'm printing with a 72 dpi file.
We can see the stairs with the naked eye.
The tech has been here for 2 days, change the head and made calibration and all kinds of reset but no change.
Fine it's under warrante but I still need to print 1 day.
Anyone with a answer out there ?
Thanks in advance
Daniel.
 

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