Greyscale images outputting as cyan

[Greg G]

I have a problem with some greyscale images on a job outputting as cyan from Trueflow although the design program and pitstop report those images as being greyscale. The strange thing is some images are processed correctly and some are not, even though they are all greyscale tiffs created in the same manner.

Anyone had this problem?

Design program: CorelDraw 12 printing to file as PS level 3
Distiller: Version 6 - Needs updating!
Pitstop: Version 7
Trueflow 3 version 4

 

[Greg G]

Problem solved! Seems related to CorelDraw when printing as a PS3 file and occurred in versions 12 and 13 that we have. Solution was to print as PS2 and all is well - bizarre problem that!