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Heidelberg Prinect MetaDimension

We just got the Prinect MetaDimension 2013. I am getting the error "Virtual Printer is not running." I discovered last week that they were paused. Now when I click on "start a virtual printer" it goes to error. I also cannot get to output plan. When I look at "outlook plan templates" there are none there. When I click on a virtual printer I get the error "No output plan match found.(list is empty)."Any help? Thanks
 
We just got the Prinect MetaDimension 2013. I am getting the error "Virtual Printer is not running." I discovered last week that they were paused. Now when I click on "start a virtual printer" it goes to error. I also cannot get to output plan. When I look at "outlook plan templates" there are none there. When I click on a virtual printer I get the error "No output plan match found.(list is empty)."Any help? Thanks
hi
if you face any problem on prinect you can reach us .
we can provide the supporton line on .
we are ex heidelberg.
 
Hello
I am here to help you. In most cases, I can do it remotely to do rip settings. And of course for free in a friendly way.
 

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