The Heidelberg dealer in Costa Rica has not been able to pinpoint the culprits of our Heidelberg Prosetter 74 making hair lines in both halftones and solids. These hairlines appear in different parts of the plate pointing to a mechanical failure, as they repeat at the beginning of the plate and towards the middle section. However, specially noticeable in the halftone screens and the solids.
The Heidelberg dealer bas pointed to three parts but cannot provide them unless we pre-pay for these parts. There is no return policy for such parts:
P-Image Forming Card P/N PP057.38229 or 00.785.0922
P-P3C2
Laser Diode 30mW P/N PR.599.8190/02
We performed ourselves a cleaning of the mirror assembly, lubricated the never-ending screw, etc. The hairlines have diminished in size, however, they keep appearing.
The power supply was replaced on January as they don't last over 24 months (despite the fact that we have installed a bank of capacitors at the electricity entry point, a voltage regulator and the UPS with voltage regulator)
We would like to keep the Prosetter 74 and go to Azura Vi low-chem plates if and when they are available in Costa Rica or even Fuji's if the 30 mW laser can expose them. So far the LAP-V plates are still available and will be available for the next year!
There are used parts in the market now at a fraction of the cost of "new" Heidelberg parts.
Can you help pinpoint to what is causing the hairlines? Have you encountered hairlines occurring every few millimeters in parts of the plate specially on halftones and solids?
Regards,
Robert H. Bruce
San José, Costa Rica
The Heidelberg dealer bas pointed to three parts but cannot provide them unless we pre-pay for these parts. There is no return policy for such parts:
P-Image Forming Card P/N PP057.38229 or 00.785.0922
P-P3C2
Laser Diode 30mW P/N PR.599.8190/02
We performed ourselves a cleaning of the mirror assembly, lubricated the never-ending screw, etc. The hairlines have diminished in size, however, they keep appearing.
The power supply was replaced on January as they don't last over 24 months (despite the fact that we have installed a bank of capacitors at the electricity entry point, a voltage regulator and the UPS with voltage regulator)
We would like to keep the Prosetter 74 and go to Azura Vi low-chem plates if and when they are available in Costa Rica or even Fuji's if the 30 mW laser can expose them. So far the LAP-V plates are still available and will be available for the next year!
There are used parts in the market now at a fraction of the cost of "new" Heidelberg parts.
Can you help pinpoint to what is causing the hairlines? Have you encountered hairlines occurring every few millimeters in parts of the plate specially on halftones and solids?
Regards,
Robert H. Bruce
San José, Costa Rica