How to explain "overprint" to dumb clients?

Dario

Dario

Well-known member
Hi all!

I'm trying to explain to:
Customer care colleagues,
sales agents,
ignorant customers
...the importance of activating "overprint preview" in Acrobat, but all of them can't even think in terms of ink overlays, so they don't understand.
I'm looking for a metaphor, or an analogy, to try to make myself understood, but I can't.
Can any of you help me?
 
This seems to be a persistent problem for you as back in 2018 you posted something similar. Maybe it’s time to rethink how you are delivering digital proofs to all the folks you mentioned. May I suggest looking at Esko’s Share and Approve. Here is a link to more info Share and Approve. You can give it a try for free. It supports single and multi-page PDF and when viewing files (on any device that supports a web browser) they are always in overprint. You have complete control over who can see what files, who can download them, and who can view them using the Viewer that is already part of Share and Approve. No third party plugins or applications needed, just the browser you have on your computer, tablet, or phone. When you submit a file to be viewed or approved the people you want to involve will get an email with links directly to those files, you get an email immediately after someone approves or rejects a file. Life just got easier.
 
darioluca said:
I'm trying to explain to:
Customer care colleagues,
sales agents,
ignorant customers
...the importance of activating "overprint preview" in Acrobat,
Click to expand...
This.
Educating the customer is always expensive.
Adobe CHANGED THE DEFAULT SETTING.
A long time ago it used to be Overprint
And we know you can change it back to Overprint.
Sigh
This is one of the reasons we use a rasterized proof for offset work - overprint is built in to the image.
Now if we could only FORCE Acrobat to change to Overprint when the document was opened -
Hey - maybe a javascript.
Hmmmm.. . . . . .
Nope. User setting only. Heavy sigh.
 
Last edited:
Bit old but still relevant. Might be useful?
Global Graphics link is dead, but GWG ones are still live.

Overprint Verification - Ghent Workgroup

The Ghent Workgroup recommends that you use this overprint control strip; most Ghent PDF Workgroup specifications are based on the PDF/X standards which means you can use the Global Graphics control strip to verify overprint is handled correctly whenever you view, proof or print files.
www.gwg.org www.gwg.org
 
Like this?
Like this?.jpg
 
@gordo 's example is good. I'd use colored pencils or markers to demonstrate this in real-life. Took me a long time to get our in-house designers to start turning on Overprint Preview in InDesign while they were creating.
 
abc said:
Bit old but still relevant. Might be useful?
Global Graphics link is dead, but GWG ones are still live.

Overprint Verification - Ghent Workgroup

The Ghent Workgroup recommends that you use this overprint control strip; most Ghent PDF Workgroup specifications are based on the PDF/X standards which means you can use the Global Graphics control strip to verify overprint is handled correctly whenever you view, proof or print files.
www.gwg.org www.gwg.org
Click to expand...
There is a link to the action list to apply this strip to a PDF but it does not work. Is there a new action list that works with the latest version of Pitstop Pro?
 
esko_pdl said:
This seems to be a persistent problem for you as back in 2018 you posted something similar. Maybe it’s time to rethink how you are delivering digital proofs to all the folks you mentioned. May I suggest looking at Esko’s Share and Approve. Here is a link to more info Share and Approve. You can give it a try for free. It supports single and multi-page PDF and when viewing files (on any device that supports a web browser) they are always in overprint. You have complete control over who can see what files, who can download them, and who can view them using the Viewer that is already part of Share and Approve. No third party plugins or applications needed, just the browser you have on your computer, tablet, or phone. When you submit a file to be viewed or approved the people you want to involve will get an email with links directly to those files, you get an email immediately after someone approves or rejects a file. Life just got easier.
Click to expand...
Good lord @esko_pdl . They didn't want to be sold a piece of Esko software. They wanted a @gordo answer!
 
darioluca said:
Hi all!

I'm trying to explain to:
Customer care colleagues,
sales agents,
ignorant customers
...the importance of activating "overprint preview" in Acrobat, but all of them can't even think in terms of ink overlays, so they don't understand.
I'm looking for a metaphor, or an analogy, to try to make myself understood, but I can't.
Can any of you help me?
Click to expand...
@darioluca The analogy I use is "It's two layers of ink on top of each other, like a bed comforter on top of a bed sheet" ;)
 
If it helps--attached is a screenshot we always send to our customers to address overprint viewing issues (this is for Adobe Acrobat--for Adobe Reader, I believe it's just a check box in Preferences (Edit/Preferences on a PC).
 

Attachments

  • Overprint Preview Acrobat.png
    Overprint Preview Acrobat.png
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