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Konica Minolta C6500 3801 Error

sphenry13

New member
I have rebuilt the fuser unit in my Konica Minolta c6500 and cannot shake the the c3801 error code. It refers to the temp sensor 1, which I replaced and reset. It codes immediately so I do not think it's the sensor. Any suggestions?
Thank you,
Steve
 
Did you check the lamp in the fusing roller? We've had those go bad. It should be lighting up during warm up when booting in service mode. Our tech showed what it looks like with the cover is off. Don't ask me how though.
 

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