I believe they have a few technicians stationed in Texas, so I don't see service as being too much of an issue. I know kba and heidelburg are running on skeleton crews, these days.
Not sure what you are implying. Honest mistake. I am sure that viclpp will be smart enough to understand that he can call me and I will be more than happy to provide any information he would like.
Lets just say that I've had dealing with MR reps. Mechanics & electricians are great, sales & support could be better. Maybe just my part of the country? Good luck viclpp!
Be sure to find out the cost of the ink roller bearings, and specifically ask if they are patented by Man Roland. That's about all I have to say about that.