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"map_reserved_ink_name" error on an Apogée pdfrip series 2 v2.0

melodicmat

New member
hi all,

I'm new here.

I recently had an annoying problem.

All files sent to the apogee PDFRIP series 2 are stopped with the following error ErrorUndefined; OffendingCommand: map_reserved_ink_name.

Then the work is flushed down.

Called agfa support which told me this error wasn't explained and they do not have a solution.

anyone been across this error message before?

Running on win2k server and with a phoenix 2250

thank you in advance

MAtt
 
Sounds like you have a Process colour wanting to map to another colour?
Is there any colour mapping in the job (eg InkManager)
What is the input? PDF or PS or both?
When did you start getting it? Was it working before and then stopped? Is it a specific job (common source file)?
Did you upgrade anything?
 
There is not any inkmanger involved.

I tried with .ps and .pdf files with nô changes.

I also tried to submit various jobs (cmyk, pantone or a mix)

IT was working fine and then stopped suddently.

We did upgrade our mac to snow Leopard but IT was working fine for a bit.

We also have a proofer Rip (same but for proofers) which prossesses The same files perfectly well.
 
map_reserved_ink_name is a Postscript function that is saved in EPS files by Illustrator (it may occur in other files also).

It sounds like the RIP's CPSI (Postscript interpreter) is being asked to call a function that has not been defined yet. Have you changed any parameters on the RIP recently? Perhaps the function was previously preloaded into the CPSI for every job but isn't anymore, or the Postscript header(s) used by the CPSI is now calling the undefined function.

Have you changed anything else in your workflow? If you are processing your PDF's in a different way that is causing a call to this function to be inserted in every PDF, that may be the problem.

Try making a blank PDF page by exporting out of Indesign with Acrobat 4 compatibility and ripping that one page without any further processing that you normally perform. Does that produce the error? If so, it's probably the CPSI. If not, perform any typical processing on the PDF (like if you are using the Apogee Normalizer). If the problem then appears, then you know what process is causing the problem.

From what I can tell, I'm guessing the function renames spot inks called "Red" to "_Red_," "Green" to "_Green_," and "Blue" to "_Blue_." Even if you don't have spots by those names, the function would need to exist when if it is called by the Postscript code, which may be happening with every job.

This is probably a long shot, but if you're feeling very adventurous, you could try finding the Postscript header(s) used by the CPSI, and inserting the following code near the beginning, preferably between two similarly defined functions (BACKUP THE ORIGINAL FIRST):

/map_reserved_ink_name
{
dup type/stringtype eq{
dup/Red eq{
pop(_Red_)
}{
dup/Green eq{
pop(_Green_)
}{
dup/Blue eq{
pop(_Blue_)
}{
dup()cvn eq{
pop(Process)
}if
}ifelse
}ifelse
}ifelse
}if
}bdf
 
I checked this morning.

Apparently sending files (either .ps or .pdf) via the printing function of adobe suite is creating the problem. sending via the export function works fine.

Probably a problem with the print setup. I'll try to work around that.

I'll keep this post updated if I find the answer in case anyone needs help later on.

Thanks for your help

PS: Vlad the Ink_Database.edf at RIP's Configuration folder is empty by default.
 
If you open the problematic PDF's with a text editor, you'll likely find the string "map_reserved_ink_name" in them. If so, you should be able to test the effect of different parameters without having to RIP the files.
 

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