Hi I found one other thread similar to this but it didn't appear to get resolved so I hope I am not posting something that's already been answered...if it has, please pass the link on!
When we print files to any of our machines the image shrinks *slightly*. For example...if we setup a business card 3.5x2 24-up on 11x17 (no bleed) the crops actually measure
3.5x1.98-ish, and from there they are all stepped the same size. All files sent to the floor are imposed in Acrobat/Quite Imposing, and that is where the crops are being created as well. We do not have auto-fit to page, auto-rotate, or anything like that enabled that I'm aware of (any other suggestions on what should be checked/unchecked would be helpful). This problem is not machine or file exclusive, I can send files to our 2045 and 2060 with Fiery RIP, or 6060 with Creo RIP, or 6180s with DocuSP.... This leads me to believe that it is not a machine issue (all measurements are off exactly the same across all machines), just something odd happening in our graphics PCs?
This is also not a new issue for us, just one that I've been asked to revisit to see if there is a legitimate reason this should be happening or if we are doing something wrong. I have worked other places that use similar Xerox equipment and don't recall ever running into this problem as a cutter operator...I remember being able to cut most cards at 3.5x2 exactly without issues.
Any ideas?
When we print files to any of our machines the image shrinks *slightly*. For example...if we setup a business card 3.5x2 24-up on 11x17 (no bleed) the crops actually measure
3.5x1.98-ish, and from there they are all stepped the same size. All files sent to the floor are imposed in Acrobat/Quite Imposing, and that is where the crops are being created as well. We do not have auto-fit to page, auto-rotate, or anything like that enabled that I'm aware of (any other suggestions on what should be checked/unchecked would be helpful). This problem is not machine or file exclusive, I can send files to our 2045 and 2060 with Fiery RIP, or 6060 with Creo RIP, or 6180s with DocuSP.... This leads me to believe that it is not a machine issue (all measurements are off exactly the same across all machines), just something odd happening in our graphics PCs?
This is also not a new issue for us, just one that I've been asked to revisit to see if there is a legitimate reason this should be happening or if we are doing something wrong. I have worked other places that use similar Xerox equipment and don't recall ever running into this problem as a cutter operator...I remember being able to cut most cards at 3.5x2 exactly without issues.
Any ideas?