KandyOffset
Member
We had few problems with PTR 8100, We lost all the printing machine / plate & media type settings. When I create a new settings there was a error saying double plate detected (We use KODAK Plates), as per instruction from screen technician I copied from test data (FUJI .3mm) and double plate detection was gone but there was a huge vibration when drum is spinning at (settings at 800rpm), when writing the plate. Technician came and asked for Production Test Data which we don't have since we bought the machine 2nd Hand (Tried contacting the seller and no response). However he manage to minimize the vibration but there was a vibration in the beginning and end of burning a plate (Unlike before there was no vibration at all). When we tried to operate the machine next day same vibration came throughout the burning process for the first plate and next plate machine does not take plates in (Machine tries to push the plate to the drum twice and eject and comes with a mechanical error). Screen Technician says he need the Production Datasheet.
1. How can I get the production datasheet?
2. Can anyone suggest a person who does paid online support.
1. How can I get the production datasheet?
2. Can anyone suggest a person who does paid online support.