We have the Onyx Rip 7.1 (Postershop and ProductionHouse) connected to HPZ6100/HP5500 and Seiko64S Plotters, but we seem to encounter a lot of weirdly generated pdfs from customers. Printed results will be pink boxes around random images, yellow text instead of black, random things falling out
So far after advise from an Adobe trainer we have been getting the customers to supply them with the transparencies live in the pdf, in version 7 format. And using the export command to pdf from Indesign or Illustrator. I would like to find out what other people find works best for them as I am thinking this is not the ideal way of suppling files.
Also how do you guys check pdf files to make sure they are correct to your standard? Do you use the built in Preflight tool in acrobat or do you use Pitstop or something similiar?
So far as a trial I am getting the technicians to load the pdf in Acrobat Professional, use the preflight tool to check for transparenices or ICC embedded profiles (as these both give us grief) then they print from Acrobat into the RIP. They then check the preflight preview in Onyx where Acrobat showed the problem and if neccesary as a last resort will rasterise the file in Adobe Photoshop to a tif file.
So far after advise from an Adobe trainer we have been getting the customers to supply them with the transparencies live in the pdf, in version 7 format. And using the export command to pdf from Indesign or Illustrator. I would like to find out what other people find works best for them as I am thinking this is not the ideal way of suppling files.
Also how do you guys check pdf files to make sure they are correct to your standard? Do you use the built in Preflight tool in acrobat or do you use Pitstop or something similiar?
So far as a trial I am getting the technicians to load the pdf in Acrobat Professional, use the preflight tool to check for transparenices or ICC embedded profiles (as these both give us grief) then they print from Acrobat into the RIP. They then check the preflight preview in Onyx where Acrobat showed the problem and if neccesary as a last resort will rasterise the file in Adobe Photoshop to a tif file.