Pitstop 8.5 (?)locked up

[twitch5253]

My Pitsop quit working. Using it with Acrobat Pro 9, I managed to drag the pitstop tools of of the regular toolbar and now it attachs itself to the document window. If i try and move it or select a tool, Acrobat crashes. I thought i would delete the preferences and restart, but the preferences never reset themselves. The pref folder is empty. i tried reinstalling and there are still no prefs and I am still crashing! Anyone? Using Mac OS 10.5.8

 

[macdevin]

We are having the same issue with Pitstop 09...I've had to go back to acrobat 8 for now until Enfocus fixes the issues. I do have a case open with them and they were looking at my crash logs.

 

[mattbeals]

Have you tried PitStop Pro 09 Update 1 for Acrobat 9 or PitStop Pro 08 Update 6?

 

[macdevin]

Have you tried PitStop Pro 09 Update 1 for Acrobat 9 or PitStop Pro 08 Update 6?

I was running PitStop Pro 09 Update 1.

I've not tried to install PitStop Pro 08 Update 6 into Acrobat 9... It's running just fine in V8.

 

[twitch5253]

I got a reply from Enfocus tech support - it is a 'known' issue that Adobe is working on. I can't understand why a reinstall would not work. At least we had 8 to fall back on.