V
viswanaathan_r
Guest
Hi,
We received a complaint from our customer on white spots (ink picking) on the printed cartons - please see the attached photo. The substrate is Polypropylene and the process is UV printing and Aqueous sealing. Swear the problem was not present during production and inspection before despatch. However the problem was observed at our customer end. We are sure the problem appears after the consignment shiped and manifests only after transit. Also, the problem is localized to one particular batch. The PP supplier claims 38+ Dyne.
Seek help from the forum on how to go about in analyzing the defect and finding the root cause.
Thanks in advance.
We received a complaint from our customer on white spots (ink picking) on the printed cartons - please see the attached photo. The substrate is Polypropylene and the process is UV printing and Aqueous sealing. Swear the problem was not present during production and inspection before despatch. However the problem was observed at our customer end. We are sure the problem appears after the consignment shiped and manifests only after transit. Also, the problem is localized to one particular batch. The PP supplier claims 38+ Dyne.
Seek help from the forum on how to go about in analyzing the defect and finding the root cause.
Thanks in advance.