Funny you say this. This week, I spent 1 1/2 hours on the phone trying to explain to a county government employee why his 120 page Quark file, with hundreds of low res PICT links wouldn't separate properly into a two color job. This job would entail 16 hours of fixing minimum, yet he kept insisting his last printer had no problems. I walked him through generating a press ready PDF on the phone and checking his work via separations preview in Acrobat, which confirmed why this guy was a tool. He simply refused to go through all the work to correct his file and continued to pull the "my last printer had no problems" card and how he has been doing this for 20 years.
I hope he comes across this because this post is for you, Gilbert. You are truly the epitome of a lazy county employee leeching off taxpayers. You suck and I hope you die in a fire.