Preps Licensing

[Al Ferrari]

Call salesperson again and tell how far that suggestion got you, and that you consider this very poor service. If you are annoyed, don't try to hide it.

Al

 

[FileJockey]

Thanks for the moral support, Al. I made my displeasure clear. Once I told them to just cancel the order, they jumped and delivered the product immediately. I kind of knew they wouldn't let me cancel easily (Kodak is the only company I know of that makes you sign a contract just to purchase a software upgrade). The only real bummer is that I found out too late about the above technique for reviving 5.3, (moving that elusive .lock file does the trick). So now I have my trusted - if dated - Preps 5, as well as the new and somewhat daunting version 6. Oh well.

 

[Sev]

I have upgraded Preps 5.2 to 5.3 and now I can no longer open up 5.2.
I get an error that says all licenses are in use. I get this message, with no other copies of Preps running. I want to have the option to go back to 5.2 if I need to for reason. Any ideas on how to solve this problem?

-Sev

 

[FileJockey]

Don't know about your particular installation, but when I upgraded to 5.3, the install came with a couple of little scripts "rollback to 5.3.0" and "Rollback to 5.3.1" that are just sitting in the Preps application folder. If those work, re-upgrading to 5.2 should be no problem.