Printshop Mail PDF's printing differently then the original PDFs

[rcreveli]

We're output a PDF From PS Mail version 7.2.7 and the images are noticeably more "contrasty" then the original PDF. Black areas are plugged and light colors are faded out. The original PDF prints fine. Any suggestion on how to adjust the output from PS mail to correct for this?

Thanks
Ray

 

[Stephen Marsh]

Hard to comment without comparing the original and the processed PDF. Sounds like a colour management and/or colour conversion issue.


Stephen Marsh

 

[rcreveli]

Stephen,

Thanks for the reply. Here is a before and after of the cover photo. The shift is most noticeable on the screen in the jackets.

 

[Ulrich]

...Sounds like a colour management and/or colour conversion issue.

maybe the "wrong" RI (Rendering Intent) saturation (or maybe absolut colorimetric...) was in use instead the better ones relativ colorimetric or perceptiv?

 

[Stephen Marsh]

Stephen,

Thanks for the reply. Here is a before and after of the cover photo. The shift is most noticeable on the screen in the jackets.

Thanks for the images, however it is hard to say without seeing the actual before/after PDF content and even then there may not be any obvious sign of why/how.


Stephen Marsh