PricelineNegotiator
Well-known member
Hi all,
We do traditional offset and high volume digital, and also have a few self service copiers in our building for customers to use. We are constantly asked about a self-service PC for customers to use. I am very apprehensive to providing this, as I see it as a security risk. I know some of you have found ways to provide this to your customers, so I'm really just here to pick your brains.
What kind of system did you set up?
Is it connected to all of your machines, or just B&W printers?
How are you handling the potential security risk of them jumping on your network and seeing/taking customer files?
How often are the machines needed to be wiped if someone downloads a virus?
What are you charging? I like the idea of x per the first 10 minutes and x per minute after.
What type of programs have you put on the machine? I'm not sure if I should be paying $60 per month for Adobe CC if most people that have it probably just have a laptop anyways. Office 365 seems about it.
How do you protect the customer's information? Do you have a program that sets everything back to x state when the user logs off?
Anything else I should know?
Thank you for any answers!
We do traditional offset and high volume digital, and also have a few self service copiers in our building for customers to use. We are constantly asked about a self-service PC for customers to use. I am very apprehensive to providing this, as I see it as a security risk. I know some of you have found ways to provide this to your customers, so I'm really just here to pick your brains.
What kind of system did you set up?
Is it connected to all of your machines, or just B&W printers?
How are you handling the potential security risk of them jumping on your network and seeing/taking customer files?
How often are the machines needed to be wiped if someone downloads a virus?
What are you charging? I like the idea of x per the first 10 minutes and x per minute after.
What type of programs have you put on the machine? I'm not sure if I should be paying $60 per month for Adobe CC if most people that have it probably just have a laptop anyways. Office 365 seems about it.
How do you protect the customer's information? Do you have a program that sets everything back to x state when the user logs off?
Anything else I should know?
Thank you for any answers!