Ricoh 9200 Fine text issue

[gtcrshr]

Hi Everyone,

i have tried all i can think of to fix this,

it only occurs on coloured text, - black is fine for example

The one on top (rhs depending on how the image opens) is from our 5200 and looks perfect,

the other is from our 9200, colour is wrong and has that blur/ fade

any help would be appreciated

 

[chriscozi]

In my experience - color issues aside - the transfer voltage and paper speed can cause the issue you are seeing.
Usually the trailing edge of an image but very visible on smaller images (text).
Some models of machine have huge issues with this. Our 72XX was notorious.
Not much can be done except by trial and error as many conditions effect the charging of the surfaces and transfer of the toner.
As an example run a half point line quarter inch grid in any color with some tinted fill. Should be really obvious.
YMMV

 

[bill kahny]

To me it looks like the newer machine is trying to print to fine a screen in to light a color. Change the halftone screen off the "200 dpi and fine text" setting under your image tab to say 175 without the fine text and you will see the solid darker text from the older machine.

 

[gtcrshr]

To me it looks like the newer machine is trying to print to fine a screen in to light a color. Change the halftone screen off the "200 dpi and fine text" setting under your image tab to say 175 without the fine text and you will see the solid darker text from the older machine.

Thanks have tried this on all the options on that tab and makes no difference.

When we had similar issues on our xerox 1000i I would change it to best quality and it would be dramatically better. However this was set to best by default

 

[gtcrshr]

So.... fixed today. There is a bulletin for the 9500 that has the fix for this. Apparently this has been an issue since the 9100 and has only just been fixed. Ran today on 175 dot and looks nice and crisp

 

[bill kahny]

Was the fix just to change the setting? an update? new wires?

 

[chriscozi]

Was the fix just to change the setting? an update? new wires?

My guess is a PAPER settings / catalog change.

 

[bill kahny]

I've seen this on all different papers, I think its more screen ruling or dot size related in the fine line text. I've 'fixed" it in the past by outlining the text. I just hope the fix isn't a text "enhancement" they may do in the background without clearly telling us.

 

[gtcrshr]

My guess is a PAPER settings / catalog change.

I have lost count of the amount of times I have had to try a new paper catalog or reload it on various issues to have no affect

 

[gtcrshr]

Was the fix just to change the setting? an update? new wires?

Tech needed to change a bunch of sp settings the bulletin explains it better than I can and is specifically for this issue. Happy to ask for the bulletin number if it's needed

 

[bill kahny]

Thank you

If I call in my tech for it (or any issue) I'll remember to mention the service bulletin to them. I'm happy with my company and techs in this area. so it shouldn't be problem

 

[AJB123]

We've been running into this issue for years on our 9210. Hopefully our techs will know how to adjust the settings to fix this the next time they come in. In the past they told us we were just being too picky. If anyone gets the settings that need to be changed please post. I can get in there and change them easy enough. I just don't know what to change.

 

[HOTCRL]

Tech needed to change a bunch of sp settings the bulletin explains it better than I can and is specifically for this issue. Happy to ask for the bulletin number if it's needed

We are having this issue with our new Ricoh 9500. Do you mind letting me know what bulletin number was used, so I can forward that to our tech. Thanks!