I would stay away from Ricoh. We got a Pro651EX back in March and had an issue trying to print a newsletter where there was a screen behind black type. Every job where you have this effect it puts a white outline around the letters. We put the same job on a Konica and Xerox with no problems After 5 months of techs and specialist, Ricoh says well it prints within specs. If that's true then why did they spend 5 months trying to fix it and when they couldn't hide behind that statement. Ricoh said they would pick up their 651 while we were waiting for that to happen we test drove a Xerox 770 it prints fine and it was less expensive. The day we signed the contract with Xerox, Ricoh came back and said that they wold not pick up the 651 .We now have to hire an Attorney to defend ourselves. If you have any questions I would glad to answer them for you. After being a Ricoh customer for over 12 years I can't believe they won't stand behind what they sell, and now I have to spend time and money
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