TroyHoover
Member
Sorry for the delay, I didn't realize I never closed out this issue. Ricoh headquarters blamed the issue on our label stock, even though it is a pretty standard material, and said the reduced motor speed solution is the only solution. So we've been printing anything with decent toner coverage at 70% - 75% and anything with minimal coverage at 100% since then.I'd like to know what happened with issue myself as we have had the same problem on our C9210 and the techs have been unable to definitively figure out the problem. We tried the settings above and unfortunately did not have any noticeable effect other than slowing down the press.