Hey, I know it's hard to write a lot if you are busy, but the more details you can give, the better we can help you. For instance, what do the scratches look like? What have you done to try and fix your setoff? Setoff can be caused by a lot of different things, one common thing being incorrect Dryer/Venting settings. But like I said, the more details we know the better we can help isolate it. - K