AAGraphics
Member
Hey everyone,
I really need some help here. I have a Highwater RIP running an Agfa SelectSet 5000. I've had it running for years with minimal issues, and suddenly today the RIP would not turn on. After jiggling some connections, something finally worked and it turned on. However, once it loaded the RIP software, it tells me it sees an "Unknown Output Device" when loading my page setups that I have not touched since it was installed.
The completed que is completely empty when the output monitor loads as well.
I have no idea what to do, as I wasn't trained in this area of the software when it was installed. I was told I'd probably never have to bother with it unless we get a new image setter and that at the time that happens whoever is doing the install could take care of setting up the output profile.
Any help would be greatly appreciated.
-Rob
I really need some help here. I have a Highwater RIP running an Agfa SelectSet 5000. I've had it running for years with minimal issues, and suddenly today the RIP would not turn on. After jiggling some connections, something finally worked and it turned on. However, once it loaded the RIP software, it tells me it sees an "Unknown Output Device" when loading my page setups that I have not touched since it was installed.
The completed que is completely empty when the output monitor loads as well.
I have no idea what to do, as I wasn't trained in this area of the software when it was installed. I was told I'd probably never have to bother with it unless we get a new image setter and that at the time that happens whoever is doing the install could take care of setting up the output profile.
Any help would be greatly appreciated.
-Rob