Im trying to print big sized envelopes (25.5 X 35.5cm) and they print fine but they're coming out wrinkled (unsaleable). Anyone have any experience with this? Techs are on vacation here and Ricoh's responce time is awful.
Sir, I understand that it is kind of too late for that but you really need the printer that shoots the paper trough without any turns, like OKI 3641. I have ran 13x19 envelopes on that without any issues, closed flap - open flap, no difference.
Don't ever expect to run any kind of envelope consistently well on digital presses. You will get wrinkling and fusing issues. I would recommend exploring a digital envelope press such as Xante or Oki. Any press regardless of the manufacturer won't do very well.