davidewers
New member
Hello All,
First time forum post. After reading many of these threads I know you guys can help. Here is my situation...
London Advertising agency, as long time Xerox users we have had 3 x DC12, then upgraded to 3 x DC3535 and now have 3 x DC250. Average monthly volume is low, around 20,000 per copier. All our Xerox's are driven by external Fiery RIPs.
We are part of a global advertising group that has signed an agreement with IKON. Part of this agreement mandates IKON copier solutions for all group companies. When this deal was done I was in the process of working out a deal with Xerox to replace all our DC250's with the 700. The Xerox deal being offered is very good.
I have now been told I have to investigate the KM6500 (sold by IKON as the CPP 650) as I may be forced to dump the Xerox machines.
I'm very nervous about swapping our ultra reliable Xerox machines for a complete unknown solution from an unknown company
Your thoughts please on support /after sales service and reliability, plus of course quality too!
Thanks in advance.
First time forum post. After reading many of these threads I know you guys can help. Here is my situation...
London Advertising agency, as long time Xerox users we have had 3 x DC12, then upgraded to 3 x DC3535 and now have 3 x DC250. Average monthly volume is low, around 20,000 per copier. All our Xerox's are driven by external Fiery RIPs.
We are part of a global advertising group that has signed an agreement with IKON. Part of this agreement mandates IKON copier solutions for all group companies. When this deal was done I was in the process of working out a deal with Xerox to replace all our DC250's with the 700. The Xerox deal being offered is very good.
I have now been told I have to investigate the KM6500 (sold by IKON as the CPP 650) as I may be forced to dump the Xerox machines.
I'm very nervous about swapping our ultra reliable Xerox machines for a complete unknown solution from an unknown company
Your thoughts please on support /after sales service and reliability, plus of course quality too!
Thanks in advance.