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Technical Support Specialist at Xitron in Ann Arbor, Michigan

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  • Technical Support Specialist at Xitron in Ann Arbor, Michigan

    Xitron, the prepress industry's leading independent developer and integrator of Raster Image Processors, RIP management software and workflow solutions headquartered in Ann Arbor, Michigan, is seeking a Technical Support Specialist.

    This person will join a team of knowledgeable industry professionals who take pride in getting the job done right the first time. Experience with Harlequin RIPs and prepress operations are a must. Additional familiarity with applications such as PitStop, Inp02, and InDesign, or workflow applications such as Apogee, XMF, or Prinergy are desirable.

    Responsibilities include telephone support, remote system configuration, and on-site installation and training. This requires 50% travel throughout the US, with occasional opportunities overseas. Some weekend travel may be necessary.

    If you are well-spoken, knowledgeable, and fearless, this career opportunity offers a great salary and competitive benefits. If you have previous support experience with Harlequin and Adobe RIPs, we want to talk to you.

    Qualifications Required


    Southeast Michigan (No relocation available)


    BA/BS degree preferred but not required

    Training & Experience:

    3+ years of support experience within the prepress/printing market


    Customer first attitude
    Comfortable with technology and the Web
    Proficient with prepress applications
    Creative problem solver


    A desire to contribute
    Self motivator with strong work ethic
    Can-do, no fear attitude

    More Information...
KBAAvantiSmartsoft (Presswise)DuploXerox4OverCanon

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As the twenty-first century opened, Koenig & Bauer had already anticipated the need for the coexistence of conventional and digital printing, and had begun to develop the technology that is today empowering offset printers to meet those challenges.

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