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Technical Support Specialist at Xitron in Ann Arbor, Michigan



Xitron, the prepress industry's leading independent developer and integrator of Raster Image Processors, RIP management software and workflow solutions headquartered in Ann Arbor, Michigan, is seeking a Technical Support Specialist.

This person will join a team of knowledgeable industry professionals who take pride in getting the job done right the first time. Experience with Harlequin RIPs and prepress operations are a must. Additional familiarity with applications such as PitStop, Inp02, and InDesign, or workflow applications such as Apogee, XMF, or Prinergy are desirable.

Responsibilities include telephone support, remote system configuration, and on-site installation and training. This requires 50% travel throughout the US, with occasional opportunities overseas. Some weekend travel may be necessary.

If you are well-spoken, knowledgeable, and fearless, this career opportunity offers a great salary and competitive benefits. If you have previous support experience with Harlequin and Adobe RIPs, we want to talk to you.

Qualifications Required


Southeast Michigan (No relocation available)


BA/BS degree preferred but not required

Training & Experience:

3+ years of support experience within the prepress/printing market


Customer first attitude
Comfortable with technology and the Web
Proficient with prepress applications
Creative problem solver


A desire to contribute
Self motivator with strong work ethic
Can-do, no fear attitude

More Information...

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