Feedback wanted on Xerox 700

you cant sue Xerox for them losses just based on year to year figures and growth...too many factors really affect that figure...not just a copier.

We can at least require some damage for the returned orders from clients due to bad print quality - for several we have written returns.
 
Not sure if you are in the US or not. Xerox for years had their own financing and in the Xerox world you have options to exercise.

Sales people were charged back 3 times the value of the sale if the customer returned the equipment. Want some help tell the rep you want to do a "Sale Return", give the rep a day or two to react then elevate it to Corporate HQ and you should see action.

Unfortunately we are in Europe, where Xerox provides no leasing and no such thing as customer satisfaction / return options. We are able to return the machine only as it does not preform according to CED and they weren't able to fix it in more then 45 days (EU legislation). We are communicating with national corporate HQ and they do not seem to care at all and claim all other machines are working ok (which is not true).
 
From my experience?? Ok, I have sold for Xerox for the past 10 years. I have sold everything from DC1250 through to Igen. This includes DC5065, DC250, DC252, DC5000, DC6060, DC8000. I know the Einstein range of engines well, and anyone who has "any" experience within X will recognise immediately that the DC700 is nothing more than a regurgitated Einstein engine. 2,400 dpi is nothing brilliant. Yes it works well with some fine screens, but there are a lot of areas where customers have to run the machine in draft mode because the high dpi impacts on the end result. You can go on about the 2,400 dpi all you want, but at the end of the day, its the visual impact that the end user is looking for, and dpi is not the only factor that brings out good quality.
Go back to your Xerox brainwashing haha

Your right the 700 looks like the DC1250 or the DC252. It must be the same!
However, there are some differences;
1. Different toner, Smaller and finer particles in the 700
2. Tighter registration on the 700
3. Autoduplex up to 80LB Cover vs. 65LB Cover on the 252
4. Light production Finisher with deculer interface module
5. Different fuser module
6. the 700 runs rated speed much faster than the 252 at heavier weights

Hey they do have the same document feeder. They must be the SAME!

Xxeriod what did you leave Xerox?
 
they dont use the same high capacity sra3 document feeder...they have different ones. the 700 has known problems and they know that themselves with other units. it doesn't matter if it was leased through Xerox or not...just contact the leasing company you bought it through and you can action the same thing that they must take the machine back. they then speak to Xerox and take them to court as you aren't paying the lease due to faulty equipment
 
Our Xerox 700 is a disaster

Our Xerox 700 is a disaster

We've only had it for a few months but we are constantly down and have had problems ranging from quality to misfeeds, to RIP trouble. Line up front to back is within an 1/8. It can be helped by setting up some image shift settings, but needs to be set for every stock you run.

Another issue is that it slows down to some kind of crawl on heavy stocks, and with many finishing options.

By FAR the biggest problem is the frequency that the service man has to visit to get us back up.
 
X700

X700

We have a 700 with the Fiery Rip its been on the floor for 14months
we just hit 2.5 Million impressions about 60% Color 40% BW.
No major issues to date and service has been first rate. I would
not hesitate to get another.
 
We have a 700 with the Fiery Rip its been on the floor for 14months
we just hit 2.5 Million impressions about 60% Color 40% BW.
No major issues to date and service has been first rate. I would
not hesitate to get another.

I'm an operator of the 700 +Fiery workstation. I've been running the machine for a month and had no problems. Skewing is an issue I haven't defeated yet and the Duplex printing is nice.

I have a question I hope someone can answer in laymen terms. How do you create/apply CMYK changes to PDF's processed and held in the Fiery workstation? /Color protools etc.
 
How do you create/apply CMYK changes to PDF's processed and held in the Fiery workstation? /Color protools etc.

what do you mean by CMYK changes?

I think the Fiery needs to re-process the job once you make any changes.
 
what do you mean by CMYK changes?

I think the Fiery needs to re-process the job once you make any changes.

I need to match a Pantone PMS 2758 colour for a job. I understand you can preview your pdf while in the Fiery workstation, make an edit then it reprocess the file.

I'm not up to speed yet with ColorWise Pro Tools, color editor and spot on.
 
Depending on the type of Fiery (external or internal) and the options you have installed, you can preview the pre-ripped file in Acrobat and use Pitstop (an acrobat plugin that comes with the Fiery or options) to edit the color.
Then save the file and print like normal.
 
Depending on the type of Fiery (external or internal) and the options you have installed, you can preview the pre-ripped file in Acrobat and use Pitstop (an acrobat plugin that comes with the Fiery or options) to edit the color.
Then save the file and print like normal.

Yes, we have the Xerox 700 Fiery EX, Acrobat with Pitstop. I used to run a few Iluminas using Pitstop and iQueue and could adjust CMYK using iQueue.

I'll try Pitstop. Thanks for your help.
 
If I was you, I'd use Spot On to match it...
 

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Create a file that is on 12x18 which is like a 30-40% brownish color. On the right hand side (say this is the cover of a book) write in white text "I hope I don't see this repeating across the page" and then do 100 prints on heavy card. let us know how you get on.

Im having this issue. Do you know what's the resolution to this problem?
 
We've finally settled on a Xerox 700 with an instore upgrade to 700i. The unit is due in 2 weeks or so. The RIP is a Freelow Professional edition, there are two over sized high capacity trays, square edge booklet finisher, D4 finisher unit.

regards
Rod
 

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