Hi folks,
We're currently deep into renewing our contracts and one of the issues that I'd appreciate any advice or feedback on are click charges.
For background, we have a CRD and a few departmental/office printers. On our current contract we regularly do less than the contracted monthly volumes, except for peak periods when we go way over. For example, our typical volumes are about 70k per month averaged out, but in one three month period recently we did 250k on just one machine. It's difficult to predict our peak periods due to the nature of our work.
So - how best to negotiate a contract that has some flexibility with clicks? We don't want to go so low in set volumes that we get a shitty click charge, or so high that we're constantly going under. Are some manufacturers more flexible than others? We're in Europe if that helps.
We're currently deep into renewing our contracts and one of the issues that I'd appreciate any advice or feedback on are click charges.
For background, we have a CRD and a few departmental/office printers. On our current contract we regularly do less than the contracted monthly volumes, except for peak periods when we go way over. For example, our typical volumes are about 70k per month averaged out, but in one three month period recently we did 250k on just one machine. It's difficult to predict our peak periods due to the nature of our work.
So - how best to negotiate a contract that has some flexibility with clicks? We don't want to go so low in set volumes that we get a shitty click charge, or so high that we're constantly going under. Are some manufacturers more flexible than others? We're in Europe if that helps.