Recent content by wavedaveprint

Sorry, not sure I understand. I only turned OMAS off after reading your reply. I then ran a test print with OMAS off and it was still short. Are you saying I have to adjust the advancement in the media preset in addition to turning OMAS off?

Interesting. I tried turning OMAS off for the media I'm using to see if that would help. It actually gave me a better print but it was still short.

I run a HP Latex 365 with SAi RIP. Our shop bought it brand new about a year ago and everything's been running great with the exception of a couple of minor hiccups here and there. We mostly run SAV for signage, etc. This week, I had to run two 27" x 69" panels on window perf. The files looked...

Hi Dan. Just sent an email. Thanks!

The shop I work in currently is looking to get rid of some old printing equipment. Unfortunately, we haven't had any luck finding a resource, other than typical "e-waste" disposal or similar places, but I'm not sure they'll take our stuff. We're in the Los Angeles (Southern California) area, by...

You're right about the start up and shut down time...at least in my experience with an HP Latex R2000, that's definitely the case.

Thanks for your input. I have a couple of Epsons on my list but I think I'm leaning towards HP Latex printers at this point.

Hello! We've recently run into some seemingly unsolvable problems with our wide format Mimaki printer at our shop. Because of that, we're looking into the possibility of buying a new printer altogether. We are open to most brands as long as it's a 54" machine, preferably Eco Solvent/Latex. I've...

Yeah that's what I figured. Either way, it seems we wouldn't have been able to get to that piece of paper ourselves when even the Ricoh techs didn't get it right away.

Definitely. We made sure we had it all when the initial jams happened. The piece that was found was nowhere near where the first and second paper jams happened. So I'm not sure how it ended up where it did.

UPDATE: Ricoh techs were at the shop all morning and finally found the problem at around noon. It turns out there was a piece of paper stuck in there and it happened to be interfering with a sensor that detects paper size. So, it was detecting the "wrong" sheet size every time no matter what...

Nothing seems to be working, unfortunately. We should have a tech out here tomorrow. Thanks for all of your suggestions.

We have a custom library. I will try your suggestions for fans and pickup assist. Thanks!

Hi Shawn. Yes, same error from different trays and I made sure to get all the paper out from the initial paper jams.

I ran about 200 sheets of 100# Text 13"x19" sheets through the 7210 and all of a sudden, paper jam. Which is fine, that happens. Cleared the jam and continued printing. Then, another paper jam in the same spot (in the tray/feeding area). Cleared that and carried on. But then, another jam, this...