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Almost any PDF file originating in Microsoft Office, especially if it uses artificial embolding (i.e., one presses the bold button but there is no bold face for the font family) will be problematic in Illustrator or if it is from Excel! And of course, opening a PDF file in Illustrator if the...

Do you have any idea about the double-entendre you invoked with “poke the bear?” - דב

I certainly don't doubt that you got that e-mail. However, I believe that the real question is exactly what plan you are currently on. For that, you really should contact Adobe Customer Support. Maybe you are already paying for a plan that is more than you think you have or that you need...

Since PricelineNegotiator used my name in vain … (1) I am personally not involved in marketing or sales at Adobe and have no involvement whatsoever in setting or approving pricing. I possibly hear about such changes after many customers do. (2) Although I am aware of a price increase for...

Adobe Reader cannot define or edit forms. It does allow users to fill out forms, save, and submit forms that were defined in Acrobat. Such support includes execution of JavaScript defined for forms in Acrobat. - Dov

Does this happen with every PDF file or just one or a limited selection of PDF files? If only one or a limited selection, could you please post a sample that we can examine. This is obviously not normal behaviour! - Dov

It is actually spam when you consider that for printing, the PDF/A standards are irrelevant; PDF/X rules. Furthermore, even for PDF/A, PDF/A-1 standards are over a generation out of date. PDF/A-2 and PDF/A-3 are current with PDF/A-4 under development! - Dov

Please post the "offending" .AI file so that we can replicate what you are referring to. Note that "copy and paste" is not considered a reliable workflow method when dealing with these graphic arts programs. - Dov

Fortunately, Gordo wrote some excellent responses to the Frank Romano video which I thoroughly endorse. My personal belief is that this PrintReleaf thing is a total scam not unlike Kars-4-Kids. They are neither a recognized charity or a public corporation and as such, their finances including...

Use Save as Copy in Illustrator and specify PDF/X-4 as the PDF to create. That is optimal for placement in InDesign. - Dov

Do you know why Adobe Illustrator was created in the first place? John Warnock, the founder of Adobe, was tired of assisting his graphic artist wife by manually producing PostScript files for her designs. Once Illustrator was implemented, he never went back to hand coding PostScript for...

Forget about the “dead file format” argument. That only makes them dig in their heels even more! ;) Here are the major issues, many of which you already have: (1) EPS doesn't support ICC Color Management. Everything is either DeviceCMYK, DeviceGray, or DeviceRGB. (2) EPS doesn't support...

Now that you have finished your rant ... Adobe only provides the swatches provided to us by Pantone. The current PMS spot color swatches use LAB colors and although you instruct Illustrator or InDesign to convert those to CMYK, I doubt that you will get the colors that you want. FWIW, the...

This must be a very important customer or a particularly profitable job if you are going to put up with this mishagoss in terms of job creation and submission. :rolleyes: The safest way of handling this may be a script in Photoshop that would create a single layer ZIP-compressed TIFF file or a...

Actually, Illustrator does not install either Verdana or Tahoma. Those are “system fonts” provided by Microsoft. Current versions of Adobe applications install fonts either in their own font directory or within the applications themselves as resources. FWIW! ;) - Dov

Quite frankly, I haven't seen this type of symptom, at least not yet. That having been said and based on some other issues that our customers have had recently with other Adobe applications in terms of performance and some crashes, I would like you to check something and possibly make a slight...

Any plug-ins installed? Number of fonts installed? Any font managers?

Expect some Mac performance improvement in upcoming InDesign CC 2017 update release. - Dov

You might try turning off the dynamic preflight feature in InDesign. It uses quite a bit of CPU bandwidth when “on” especially with complex pages and longer documents. - Dov

There is no simple way of locating (i.e., searching for) italicized text in a PDF file. Unlike an editable document (such as a Word document), PDF doesn't have attributes such as italic, bold, etc. associated with text. For that matter, unless you have a tagged PDF file, there isn't even any...