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I have checked the counters in service and mine has done around 2.9million it probably deserves a new cutter unit!

Thanks. Where do I find the cutter counts?

Thanks. I have spoken with Duplo who don't sell the blades separately but do sell a whole guillotine module for £550 which isn't as bad as I thought it was going to be. I see no harm in attempting to remove the blades and getting them sharpened and see if it works out.

Hi. The cutting blade is getting blunt and is starting to miscut the cards and leaving the edge uncut. This is more noticeable when running a gutter of around 5mm. Can the blades be removed and sharpened by the people who do my guillotine blades or are they one shot blades and must be...

The biggest problem we have with canva files is customers using the wrong size eg. US size for UK business cards or a3 instead of a5 etc. It causes loads of niggling little issues that such the life out of us!

I agree 100% we have a couple of photo kiosks that are dead easy to use and People are reluctant to use them. It's more wishful thinking.

I have been looking for one of these or similar in the UK as I get loads of the walkin stuff and it really annoys us but it's part and parcel of being on the high Street. Are there any equivalents that I could look for

Bah! Shouldn't have said anything my massively overlife yellow drum finally but the dust. I am thinking of donating it to a museum as it must be the only one in recent history to go well beyond life!. Just hope the new one I put in lasts at least its rated life.

I'm not on contract so I buy all my drums, I have a drum in the yellow spot that just refuses to die that is at about 180% life and I refuse to swap it out until it becomes unacceptable. Other drums I am losing at anywhere between 20-50% where they start marking the print.

I agree totally and from my point of view I see it as a "punishment charge 🤣 " for NOT taking the contract on the machine when I bought the blasted thing - I only saved about £1k on the purchase price and have spent WAY more than that on consumables, repairs & upkeep on the thing. Its all up in...

Hi. Nope. They are all within spec. However if they they replace all of that then I would have no complaints at all. i guess I'm just looking for confirmation that they are actually do some thing for the money I am giving them.

You see, that's the worry. Everything that has worn or reached end of life has been replaced when expected. So am I giving xerox £3k for them to give it a once over and not replace anything! It's a tough choice to make. I understand the need for them to varify the state of the machine but...

Hi. So, due to the ongoing problems with xerox drums etc I am seriously looking at putting my v80 onto contract, and to that end xerox have offered me a sensible click rate on the condition that the machine goes through a FTR (field turn around). This will cost me £2750 +vat, does any one...

I dont have a contract on my machine so I feel every early drum failure hard in the pocket. On average I am losing a drum every few days at about 80%. Currently I am just rotating the failed drum into the yellow slot and running them as long as I can. I have actually spoke to xerox today to...

I always swore I would never have a machine on contract!. Last month my v80 cost me well over 1k and this month is about the same if not more. The guy I use is fantastic and some how gets genuine parts at rock bottom prices 2nd btr ~£190.00 for example but we got burned on drums today, 3...

Hi all. We have got a duplo 615 and want to turn on the registration mark tracking, however in the menu although the option is there, it won't allow us to turn it on. In the manual it says its an option with the ccd which we have because the barcode tracking works, but I just can't work out...

Are you working it based on printing on a3 or sra3? Per click will be for a full sized sheet remember.

You really need to check out the price of actual parts and not just drums and toners. You can bet your life on it that when you need a 2nd btr there will be non cheap on ebay and it's £500 for the part plus the fitting. Dev units are £300 plus the dev powder. The same goes for toner and drums...

Hi dan. I am based in the UK and I bought my v80 from Printer & Photocopier Leasing | Document Solutions | Managed Print Services and they were excellent. I run my machine without cpc and do most of my repairs myself with the help of a very good tech in London (I am based in Penrith) I have...

Hi. I have the v80 with the error code 099-341 according to Xerox I need to reboot the machine with the front door open and and the fuser tray pulled out and then reinstall. Having done this the error remains. I am waiting on the tech getting back to me but is there anything else I can try. It...