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my booklet stapler wasn't working, called tech, they replaced it twice, still not working, so I went through random troubleshooting... turns out that running the covers through the T1 inserter is causing a failure with the stitcher. fwiw, I ran this same file a half dozen times over the past...

I had a paper jam that I just couldn't clear with tweezers, dental floss, whatever in slitter 3, so I took the machine apart. I got it back together and now have a slitter 3 lock error. The gears are grinding, not turning, and i'm wondering where I went wrong. Mechanically, I think i have all...

one of my agents/client just asked if we can do t-shirts. I've never done that before. Is there a substrate that both works well transferring onto the t-shirt -and- will NOT screw up my machine? i'm guessing I'd print it and they'd iron it on? (i'm just afraid of damaging my printers... which...

I printed 100 postcards for one of my agents with variable data... return address upper-left, recipient address in the middle of the card. Agent applied postage stamps then dropped them off at USPS. We received about 80 of them at my office with identical barcodes that USPS printed on them...

We have a xerox v280 and a v180. Both have RIPs. The one on the v280 is a constant problem. The one on the v180, while older, is not only more reliable, but so much faster! is it possible to have the full-size tower computer run both printers?

Some of my clients send me 8.5"x11" prints without bleed. I normally just reduce the file to 96% and get good enough white margins. A teammate didn't reduce, printed as-is and client noticed that one margin was about twice the size as the opposite side. I always thought that the margins...

I'm having trouble finding 2.5" circle labels that are both water/weather-proof AND can go through my xerox v180 or v280. I'm only finding labels for inkjet. I don't suppose any of y'all know where I can find some labels that won't wreck my fuser? Thanks!

I have a client who wants several tshirts and am wondering if y'all know of any transfer label material that can go through our digital presses with fusers that get really hot? thanks!

I just had one that i've never had before. I'm happy to work late or come in early, but never have I had a request sent after hours asking for the job to be done the next morning BEFORE work started. Care to share a crazy request by your clients?

Most of my booklets, the cover is only full bleed, so I run the cover through the inserter tray which bypasses the fuser. On occassion, I have projects that are full bleed guts. So, I'll print the entire booklet bleed, then trim down on my Duplo, then run the entire booklet through my inserter...

We got a new printer, went from Xerox v80 to v280. I want to update all my hot folders, changing the server from old to new. When I do that, "Job Properties" go from Custom to Default. Does anyone know how to change servers without losing all my settings?

I'm talking with my boss about removing the carpet from my print office. does anyone else have carpet? I'm concerned about not being up to properly clean up toner spills and all the iron particles possibly contributing to the static electricity buildup that seems to be growing. Anyone have...

hi all, my duplo says the gutter deflectors need to be retracted, but they're already up and out of the way for. I rebooted the machine and moved the deflectors up and down to no success. I cannot see any kind of sensor that tells the machine what position they're in. anyone had a similar...

We're replacing our xerox v80 with a v280. I have a few dozen hot folders set up and am wondering if there's a way to export / import from one machine to another or some such solution. Not really looking forward to rebuilding them all. thanks!

I have an agent who wants to attach her business card to a door hanger. I have pre-perf'ed DH paper, but I don't have a punch for BC slits, nor is there enough demand for my dept. to purchase one, so my agent is going to buy it and do the work. I think glue dots are a cheaper and easier...

Does it resemble a UV coat? My company is looking to upgrade from the v80, so just wondering about capabilities. Does the v280 have a fifth slot for specialty toner or do I have to swap components out each time? thanks!

I ordered paper from LexJet.com on June 1st and didn't notice that LexJet shipped the wrong product (3" core), so I ask them to help me and send the right stuff. They tell me that Canon discontinued the 2" core. I tell them (two weeks ago) that their website still lists the 2" core (still shows...

If you found some online recently, I should would appreciate a link! My regular local vendors are out of stock.

Dear Valued Customers, Effective July 1, 2022, Lewis Paper has been purchased by Central National Gottesman, operating as Lindenmeyr Munroe in the Midwest and KellySpicers in Denver, CO. As nearly all of our employees are joining the new organization, you should experience minimal impact on...

Something I can print and then manipulate somehow on the duplo? I've done an arc of rolled 12"x12" printed art (branding, logo, etc) and rolled them into cones, then arranged them like the statue of liberty. I've run paper through the duplo twice, once in each direction to crease and make 3d...