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HI, WE HAVE LUXEL VX9600 WITH CELEBRANT WORKFLOW. SUDDENLY WE ARE FACING A BANDINGS WHEN OUTPUTING PLATES. WE ARE USING FUJI LP-NV PLATES. THE PLATE SCANNED IMAGES ARE ARE ALSO ATTACHED KINDLY ADVICE. WE HAVE REINSTALLED THE WORKFLOW SYSTEM. BUT THE PROBLEM IS NOT SOLVED. PLEASE ADVICE. I HAVE...

Hi, Our Celebrant workflow crashed and we have reinstall the software. Now we need to restore our database from the backup files we have saved earlier. The Database utility software is running but the RESTORE option is not activated (grayed). Kindly guide us how to restore our database. Thanks

Dear Guys, We are facing the following issue: "we have installed Torrent Rip ver 5 (Torrent 5.5r1c), setup the device i.e. Agfa Avantra, make a uncalibrated cal but when we release the job for output the error "Cassette 0 not available on Spindle A or B" comes in teh message window and jop...

Hi, We are using Express RIP Ver 8 with Selectset 5000, in the RIP Messages windows we are getting "ERROR IN CONFIG FILE" message continuously, also when we release the job for imaging the imagesetter forward the film of about 3ft (36"). we select the "Select Set 5000 LR" machine in Device...

Dear Guys, Are there any possibility to repair Highwater Interface Card? Kindly advice

Dear guys, We are facing the BLANK screen issue on our SS5000, the scenario is as below; "We are imaging our jobs normally and suddenly the RIP and Machine hang up :( we restart the imagesetter and the RIP but the imagesetter OCP is blank while the status LEDs on the motherboard (qty:08) are...

Dear sir, after imaging the job/engine test on 2400/3600 dpi found blank output. but on 1200 dpi found only black lines appear on film output.. the system is not giving any error during boot, as well as during imaging. kindly advice. thank you

Dear Sir, We have Select Set 5000 since last 3yrs, works fine, but last week it give me error 28 during booting, and also don't image data on film, some times when image comes it looks like zigzag or lines on the film. we also notice that the laser is on the drum when we image on 1200 dpi and...

Hi, we have Fuji Vx9600 plate setter and using Fuji LPNV-2 Plates, i need to know what how much laser power is good enough for exposing the plates...for better halftone results and longer plate run.....the default value is 50, can we increase it to 60? (that is 120 micro joules)....? Kindly...