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The carriage home sensor was dirty, I cleaned it and the problem is fixed. Good to know and sorry for disturbing.

Hello, I get an error message directly after the boot up sequence > error 61 : No carriage encoder mix. I check the mouvement of the carriage and no parts (flappers or cable) stops the mouvement. The carriage comes to home position and after it moves a bit to the center of the drum. Directly...

Hi Mcallister, There is a lot of specialized magazines available online... google is your friend ;) Here is some : Printing Industry news magazine–Graphic Arts is your perfect connection, Print industry news, features, product reviews and jobs for the Australian/NZ print industry - ProPrint...

Thx for tips Vlad. I sent you a PM to explain my position.

Hello, I just get new error messages on this short olp : The first one is : Error M1:3 The second one is : Motor runs slow I check voltage sent to the motor : +/- 24 to 26 volts... Ok I change the opto interrupter with a new one... the error still appears. Does anyone know what that means? Thx

Hi STSTech, In my last post, You can see a clipboard of the preview. There is 2 gradients in the file. the first in the slow scan direction and the second in the fast scan direction. Do you think it will change something if I rotate the file at 90° degrees? Yours, Gic

Hi Greg, The problem appears under 90% dots, not only with gradient. But it's really visible with gradients. With Cyan, Magenta and Black the problem is lighter than Yellow, but also visible. I tried to apply another screens than Agfa Balanced screens. The problem is lighter but it persists...

Hi Greg, Thanks to give me a part of your time. Indeed the RIP is defective because I see the error in the preview... exactly the same that I see on the film. But I really don't understand where the error comes from. I think it's from the computer because I have restored a backup from my...

Hi, I changed the APIS card inside the PC and the result is the same > big artefacts on the yellow separation. I reseat the new card into another PCI port > result is the same. I also tried to make a PostScript file with the job and put it into the hotfolder > result is the same. I made new...

Ok I was confused about the term "reseat" because I understood "reset" :) I already reseat the card in other PCI ports and the issue is the same. I will try to call a friend that uses an Agfa RIP with APIS card. I checked the revision and it's compatible with my RIP. I will try to work with...

Dear sir, Thank you for your proposition, I keep it in my mind. But before make some new investments, I would like to know how to reset this card and be sure that is defective. Could you please tell me how to reset it? Yours, Gic

Hi guys, Here is my problem : I send a job from any application (Indesign or CorelDraw) on MAC or PC. When the job is processed I can see big artefacts on the yellow separation and a small line on the other separations (Cyan, Magenta and Black). The artefacts are really visible on a gradient. I...

Thank you very much Vlad! Greetings :)

Dears, This error message appears as soon as I switch on the processor : TS3 : 1 Does anyone know what that means? Thx!

I did not saw your reply. Thx for your support!

Hi John, Many people can help you here. But we must know the version of Apogee... PC or MAC ?

Viper don't like PDF files :) You should export your file from ID to an old PDF version (1.3). The best is to print directly from ID to Viper. Did you create a virtual printer on the workstation where Viper is installed? Are you working on a MAC or PC workstation?

Thank you for support guys ! :)

Thank you very much Vlad :) Agfa no longer provides any support or training on CTF in Belgium. Maybe SAGAM that has the exclusive representative sales and support. I have good knowledge about Avantra but I never seen this error before. You're right I should be trained by an Agfa technician. But...

Hi guys, I'm just come back from a client that as an Agfa Avantra 44. When the Avantra finished the boot sequence, just after the carriage comes to his home position, I get the error 9. I have the user guide and the service manual, the error 9 is not displayed inside. In Belgium we don't have...