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We get our synthetic stock from MGX and it runs great and doesn't produce that much static.

We had this happen to us once. We found a piece of scrap torn off paper at the bottom of the jogging area. It caused a slight skew when we dropped in booklets. Check the path and see if there's any torn paper stuck in the path.

Hi, we normally don't do developer refreshing. I know there's a setting for that on the admin mode but we normally don't use that setting. In fact, I don't think I've ever used that setting since owning the machine. I will have to ask my tech about the different developers. I don't know if...

We've owned the machine for over three years now so I can't remember if the black developer unit has ever been replaced. I'm pretty sure the K developer has been changed but not sure about the unit. I have brought this issue up to Ricoh many times but no real solution has been presented...

I have not checked that black dev unit and developer. The developer has been changed but I do not know about the actual dev unit. Over the years, the techs did not believe it was a hardware issue but more of a color issue so they always brought in the Ricoh color specialist. The color...

Yes, we use the EFI canned calibrations.

Sure. Here are the scanned images.

I'm not familiar with FCPS. When the machine was installed a Ricoh color specialist setup all my profiles. We normally don't calibrate daily but rather on a weekly basis. We have a Fiery and use that to calibrate; then we use ORIS Lynx for color management. For certain papers, there's...

You're right. I forgot to mention that printing on uncoated stocks were terrible. The two sample prints I put up are on uncoated stocks. Often times we have to print everything darker just to get something readable. It's a real headache for easy black and white jobs on uncoated stocks. A...

HI ColorMonkey, thanks for uploading those files. Just to confirm, do you have the 9100 or the 9110? As far as I know, it doesn't affect the Ricoh 9110.

I've owned my Ricoh 9100 machine for about 3 years now. Since owning it I've had a major issue printing black ink. When I run a grayscale print job, the black comes out very light. I have to make several adjustments just to get the black to come out clearly - like changing print profiles or...

Thanks. I adjust those settings and improved the quality of the print. It's not completely resolved but it was good enough to finish up a job.

My Ricoh rep just told me to "make changes to the transfer in advance settings one adjustment at a time until you get what you want." Any ideas on what settings to adjust?

I’m running into an issue running a Ricoh 9100. I’m running a 13x19” sheet. On the lead edge, the color is off. If I’m running the color red, the first 1 inch to 1.5 inch on the lead edge would be pink. The rest of the sheet runs fine. It’s only on the lead edge where the color is off. We...

We hand feed to our Plockmatic 500. It's okay usually for 1000 or less booklets but can get labor intensive above that. With our Plockmatic 350, we can set the number of pages to feed. For example, for a 12 page booklet, we would tell the Plock to feed every three pages and it would auto feed...

We run the Superior brand of NCR and have never had an issue.

We've had our Ricoh c9100 for about 6 months now. Two issues we've noticed is with the 0.5" trail edge issue on heavier stocks and also the grays. Grays come out very uneven and blotchy. Our tech gave us a fix for the trail edge issue but we have to make that change on every one of our...