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This is the first new drum I've installed since I got my Xerox 1000i press and there is white powder all over it. Is this normal? The package was sealed so Im wondering if it's some sort of protective coating or something.

Yes I can help. For the last 3 years I've been in your shoes looking for help and I think I may have literally asked this exact same question myself haha. Now it's my turn to return the favor to the 800/1000 community. I'll message you directly.

Hi Milo, I actually got your number from Mike Smith last year who you visit every now and then to help fix up his presses here in Orange county. We managed to figure out the problem and got it all fixed up with the help of Adriansto. I do have your info saved and hope I'll never have to call...

On our press, when we try to enter Diagnostics, it shows an error saying Diagnostics We'll run an integrated mode because the serial number of the press doesn't match a serial number of the diagnostics license. I know it used to work but in recent months, I've been using a Xerox technician...

### SOLUTION ### We were able to solve the problem. So for anyone facing the same issue, our problem turned out to be the K1 relay on the SAP66 board. He replaced the AXICOM 24VDC relay on the board and it's been working perfectly since then. Here is a photo of what the relay looked like.

Ahhh yes, thanks for the tip! I've purchased some equipment from them in the past when I was in Yorba Linda but since I moved out to Irvine, I haven't gone there in a while. I forgot all about them :) I'll give them a call Monday. Thank you good sir!

Our press doesn't have a service contract so we've been doing all of our maintenance and repairs ourselves. There are some things we need help with and I've been unable to find a tech in the area who can work on this machine. We are located in Irvine, CA. Also, same goes for our Polar 66...

It still functions fine after clearing the error. The strange thing is that this sometimes shows immediately on the very first cut after powering it up on a cold morning so I don't suspect it's actually overheating. Any ideas what could be triggering this error?

Interesting! I've been running on the bottom tray. I'll try the top tray. And I've had the fuser temp turned up a bit for better image quality but perhaps that is contributing as well. I'll try these things and see if they help. Thanks!

Title says it all. Printing Blanks laser wristbands and there are tabs on the back for the wristbands to put them on by the customer. The printer has been jamming a lot in the fuser with these wristbands recently. They keep jamming in the fuser and I noticed that the tab on the same exact...

### PROBLEM SOLVED ### For anyone searching for this in the future, it turned out there was nothing physically wrong with the drum, developer, corotron, or developer housing. I had pulled out the ITB tray and took a look at the drums and I noticed that there was a clear build up of yellow toner...

It's actually printing mostly towards the inboard side with a smooth gradient. The outboard side is not as bad as the inboard side, which has a strong magenta tint on the entire sheet. It just started happening out of nowhere. My first thought is faulty drum. Does this seem to be the most...