so at what point in that evolutionary process does the tech rep actually become competent? Wouldn't you agree that the process begins somewhere? How bout actual experience in a production setting as opposed to a twice a year visit to a shop when theres trouble, where a bunch of fancy measuring devices are pulled out resulting in more questions than answers? Ive seen my fair share of tech reps that come in and do nothing but point fingers at the other vendors. And some of them were even seasoned veterans. Forgive me for questioning the competence of a guy that worked his way up through the ranks of bullshit salesman/bullshit artist. You know the old adage... those that know do. those that don't teach.
With due respect to everyone in this discussion...
I have been working for a pressroom chemicals and ink supplier for a year now, before that I worked as a pressman for 15 years.
I must say that I have learned much more in just one year than as a pressman for many years.
Each day I learn something new in a totally different environment and under different circumstances.
But I find it much easier than my job as a pressman, where you have to take care of many problems simultaneously whole day, rather than just solving a specific issue on a service call.
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