Acrobat prints streak image

[Tech]

Here a strange issue with Acrobat, on a coworker's workstation the same color image printed with streaks, but not when I print the same exact file. Any idea? We are both running same Acrobat 8.1.2


Thanks.

 

[Dov Isaacs]

Here a strange issue with Acrobat, on a coworker's workstation the same color image printed with streaks, but not when I print the same exact file. Any idea? We are both running same Acrobat 8.1.2

Thanks.

You don't give us very much to work with. For example, can we assume that both systems are using the identical settings for the Acrobat print dialog including both the advanced settings and the printer setup settings? What about the Acrobat preferences in general? And of course, you are both printing to the exact same printer? And this is repeatable?

- Dov

 

[Tech]

You don't give us very much to work with. For example, can we assume that both systems are using the identical settings for the Acrobat print dialog including both the advanced settings and the printer setup settings? What about the Acrobat preferences in general? And of course, you are both printing to the exact same printer? And this is repeatable?

- Dov

Correct, we both used same print dialog settings to same target printer and it's repeatable on his workstation.

I also left out the fact, original Indy file can't print at all to our Xerox due to postscript error and would failed at the rip. Print from PDF resolved this problem--pdf is created through Indy's export. We cleared his Acrobat preference files and run the same file again but doesn't correct the issue. One thing I haven't try is create PDF through distiller and see if that would work... it just doesn't explain why I'm printing the same page and image without problem.

 

[Lukas Engqvist]

Memory. May be too obvious, but if you can't print from InD and it prints from one machine and not the next it sounds like there is serious memory requirements.
(also check identical OS configuration, Identical versions of printer drivers, identical versions of fonts used, equal memory configuration, page file, is the page file fragmented on any of the configurations?)