Applications Support Specialist at Rampage Systems Inc. in Waltham, Massachusetts

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Rampage Systems, a world leader in the development of prepress software technology with systems installed worldwide, is seeking an experienced, self-motivated, energetic individual to join the company.

Applications Support Specialist

Rampage Systems is looking for a knowledgeable prepress applications specialist to work in our customer support organization. To be considered for this position, the ideal candidate must display excellent analytical and problem-solving skills, 3 to 5 years experience required.

Responsibilities:
• Telephone customer support for over 1000 customers worldwide
• Work proactively to identify and resolve customer problems in a proficient manner.
• Trouble shooting and testing of products
• Training and demonstrating of the product to end users and sales personnel
• Working with product marketing and development to enhance our product line

Qualifications:
• Strong comprehensive knowledge of prepress applications such as:
• Adobe Photoshop, InDesign, Illustrator, Acrobat and Pit Stop
• Quark Express
• Imposition software including Preps, and/or Metrix
• Proficiency around computer hardware and network connectivity would be beneficial

Education & Experience:
• Bachelor’s degree or equivalent combination of education and technical education.
• 3 to 5 Years of prepress experience
• Rampage user experience required

Rampage Systems offers a competitive compensation benefit package including health, dental, vision, life insurance, 401(k), short and long term disability, paid holidays, vacation and competitive salaries. Rampage Systems is proud to be an equal opportunity employer.




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