Bid voltage errors with digimatte ink on indigo 5500

dsquire

Member
We are having bid voltage errors in our HP indigo 5500 and the digimatte ink. We have rebuilt the ink, tried new bid units an neither have resolved the issue.
HP support is also struggling with this issue. Any suggestions would be greatly appreciated.
 
Have you tried swapping the BDU for that colour with another colour to see if the voltage issue followed it?
 

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