StevenEden
New member
I have been away for a month. Sorry I did not respond to your queries earlier.
We were running standard weight stocks (60lb up to 100lb Txt and Cover). We even pushed up to 120# a few times. Stock was never a problem. We would get code errors telling us to try re-booting then, if that fails, call service. Typically the problem revolved around the yellow developer unit. Being so close to the fixer unit, it would bake the toner. Other color units were replaced less frequently, but often enough. I suppose if they all went down together it would not have been as bad. Another common problem was with the belt "wandering." . . . not sure of the cause, but it was replaced about once a month.
As to the number of copies we were running: If we were getting 300,000 to 500,000 per month, we would have renewed the lease. With the amount of time it was down we couldn't approach that quantity. Looking back at the logs, I see we had one exceptional month early on when we ran 510,000 through. Other months were 100,000 or less. For the past 6 months, if a job called for more than 10,000 we automatically sent it to our Indigo.
It may well be a lemon. We are currently looking to replace it and are not ruling out another Canon printer. Hopefully, we will get some guarantees in the service contract this time that will give us options should we have the same frequency of issues.
We were running standard weight stocks (60lb up to 100lb Txt and Cover). We even pushed up to 120# a few times. Stock was never a problem. We would get code errors telling us to try re-booting then, if that fails, call service. Typically the problem revolved around the yellow developer unit. Being so close to the fixer unit, it would bake the toner. Other color units were replaced less frequently, but often enough. I suppose if they all went down together it would not have been as bad. Another common problem was with the belt "wandering." . . . not sure of the cause, but it was replaced about once a month.
As to the number of copies we were running: If we were getting 300,000 to 500,000 per month, we would have renewed the lease. With the amount of time it was down we couldn't approach that quantity. Looking back at the logs, I see we had one exceptional month early on when we ran 510,000 through. Other months were 100,000 or less. For the past 6 months, if a job called for more than 10,000 we automatically sent it to our Indigo.
It may well be a lemon. We are currently looking to replace it and are not ruling out another Canon printer. Hopefully, we will get some guarantees in the service contract this time that will give us options should we have the same frequency of issues.
